Intershop today announced the successful launch of two B2B e-commerce platforms for the Tivoly Group, delivered in collaboration with integration partner AlephFront. The platforms, tivoly.com and peugeot-outils-pro.com, are built on the Intershop Commerce Platform, establishing a unified and scalable foundation for the Tivoly Group's digital B2B operations. The project also marks the official launch of AlephFront, a dedicated subsidiary of Aleph Archives focused exclusively on Intershop B2B integration.
The initiative was driven by the need to modernize the digital experience for two distinct professional audiences while consolidating systems behind the scenes. Previously, the Tivoly Group faced fragmented customer journeys, limited self-service capabilities, and, for Peugeot Outils Professionnels, no structured after-sales workflow. The new platforms provide streamlined catalog browsing, self-service capabilities such as quote requests, and seamless integration with the Infor M3 ERP system. For Peugeot Outils Professionnels, the solution includes a fully digitized after-sales and claims process, leveraging the Intershop Claims Service (ICS), a module developed by AlephFront to manage service and claims workflows end to end. These capabilities support Tivoly Group's commitment to providing professionals with remote after-sales support, backed by a four-year warranty and a fast, company-operated repair service center in France.
Implementation was led by AlephFront using the Aleph Accelerator, a proprietary framework tightly integrated with Intershop Commerce Management (ICM). This approach significantly reduced onboarding time, enabling a faster path to production. Younes Hafri, CTO and Founder of Aleph Archives, stated, "With AlephFront, we are creating a dedicated unit focused entirely on Intershop B2B integration. By combining deep platform expertise with our Aleph Accelerator, we are able to deliver complex commerce projects faster and extend them with specialized capabilities such as after-sales workflows."
Both platforms are live and have been enhanced through successive releases, including SEO optimization, iterative improvements to after-sales capabilities, and expanded API integration with Infor M3. The Tivoly Group showcased both platforms at Eisenwarenmesse 2026 in Cologne, where the new digital experience was well received by the professional B2B audience, highlighting immediate market impact. The current release establishes a solid B2B foundation, including catalog functionality, product management, machine registration, and service workflows. The next phase will introduce transactional capabilities such as online ordering and checkout, while the platform architecture supports future expansion across additional brands, markets, and services.
Markus Dranert, CEO of Intershop, commented, "B2B companies need commerce platforms that can handle complexity while remaining flexible and scalable. This project highlights how Intershop enables organizations like Tivoly to unify their digital operations and continuously evolve their customer experience." Alexandre Keramidas, Chief Strategy & Marketing Officer at Tivoly Group, added, "Our goal was to create a consistent and future-ready digital experience for our professional customers. Thanks to Intershop and AlephFront, we now have a robust and scalable platform that improves customer self-service today and gives us the flexibility to expand our digital capabilities going forward."
