Superpanel today announced that Lawfty, a nationwide data-powered personal injury law firm, has begun deploying its intake infrastructure to run high-volume legal intake from first contact through qualification and handoff. This deployment allows Lawfty to scale intake without adding headcount while maintaining consistent decision quality, addressing a critical challenge in the legal industry where intake inconsistency can cost high-volume firms millions in missed cases annually.
The engagement reflects growing adoption of AI-powered operational infrastructure inside modern plaintiff law firms. Superpanel, founded in 2024, has completed more than 250,000 intakes across lemon law, personal injury, employment law, and mass tort. The company reports that organizations using its platform have signed more than 15,000 cases, collected and organized over 60,000 supporting documents, handled up to four times more inbound inquiries per intake staff member, and seen conversion rates increase by up to 300% within six months of full deployment—all without adding headcount.
Lawfty, founded in 2013, operates as a hybrid between a technology company and a law firm. Using proprietary AI and 14 years of case data, the firm connects injured clients with appropriate legal representation, acquiring, evaluating, and distributing personal injury cases to a nationwide network of partner law firms. By deploying Superpanel, Lawfty aims to eliminate inconsistency in its intake process, ensuring every inbound inquiry is evaluated against defined standards. This is particularly important for high-volume practices, where inconsistent intake can result in losing strong cases and significant revenue.
Superpanel describes itself as intake infrastructure designed to own high-volume intake operations in highly regulated environments, managing intake end-to-end with accountability for outcomes and human oversight where judgment is required. The platform was built initially for plaintiff law firms and has since expanded to handle various legal domains. The company emphasizes that by owning intake execution entirely, it helps firms avoid the missed opportunities that can cost millions in lost cases each year.
The announcement highlights a broader trend of AI adoption in legal operations, where technology is increasingly used to automate repetitive tasks while maintaining quality and compliance. For Lawfty, the deployment of Superpanel represents a strategic move to enhance efficiency and scalability without proportionally increasing operational costs. As the legal industry continues to embrace digital transformation, such integrations are likely to become more common, reshaping how law firms manage client acquisition and case intake.
