Liveops, a provider of flexible customer experience solutions, has announced it received one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. For the second consecutive year, the company earned the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
The consecutive Gold recognition highlights Liveops' commitment to learning and development, particularly its Learning-as-a-Service (LaaS) model. This model enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality even as demand fluctuates. The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales globally.
These accolades underscore Liveops' results-oriented approach to service delivery, which integrates highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust. "This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," said Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus—our AI and human orchestration platform—empowers us to assist enterprises in modernizing their customer experience operations with assurance."
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production. "Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust."
Liveops has been transforming outsourced customer service for over 25 years by combining cutting-edge technology with remote, empathetic human expertise to provide agile, high-touch customer support solutions. The company serves Fortune 500 and enterprise clients, delivering personalized experiences that build trust and create lasting impact. The Stevie Awards, presented across nine programs, attract thousands of entries from organizations worldwide and are evaluated by professionals from various sectors globally.
