Harpinder Brar, a business owner operating gas stations and grocery stores across Saskatchewan and Manitoba, is drawing attention to the often-overlooked pressures faced by local retail operators and essential service providers. In a recent statement, Brar emphasized the importance of understanding the daily operational demands behind small businesses and encouraged individuals to take simple steps to support them.
According to Innovation, Science and Economic Development Canada, small businesses account for more than 98 percent of all employer businesses in Canada and employ over 10 million people nationwide. Despite their economic significance, many operators grapple with rising costs tied to fuel, transportation, inventory, staffing, and utilities. Brar noted that people often see only the front counter, missing the extensive planning, staffing, inventory management, and problem-solving that occur behind the scenes.
Retail industry data reveals that over half of small business owners work more than 50 hours per week, and independent retailers face increasing operating expenses year over year. Repeat customers are a strong indicator of long-term stability, and community spending at local businesses helps circulate money back into regional economies.
Brar advocates for practical community support rather than large-scale campaigns. She encourages individuals to support local businesses regularly, treat frontline workers with patience and respect, leave honest positive reviews for dependable businesses, and recognize the consistency and reliability in customer service. "You don't have to do something dramatic," Brar said. "Small actions matter more than people realize."
Brar's own leadership style has evolved through experience managing operations across the two provinces. She emphasizes consistency and accountability as foundations for sustainable operations. "You have to be present," she said. "If you ignore things, they fall apart." Her businesses rely on structured systems, repeat customer trust, and consistent standards.
The call to action extends beyond individual support. Brar encourages people to share conversations about the challenges faced by small businesses within their own communities. "Responsibility matters," she said. "That applies to business owners and communities alike."
For more information on supporting local businesses, visit Innovation, Science and Economic Development Canada's small business statistics at https://www.ic.gc.ca/eic/site/061.nsf/eng/h_03089.html. Retail industry data can be found through the Canadian Federation of Independent Business at https://www.cfib-fcei.ca/.
